SCUMAXCON After-Sales Support Center

SCUMAXCON After-Sales Support Center

Select your product model to access the correct installation guide and FAQs. This helps us solve your issue faster and avoid wrong steps.

Please note: each FAQ page is specific to a product version (features differ). If you’re not sure which model you purchased, scroll down and use Identify My Product — we’ll help you confirm.

RCD360 PRO3S

Wireless CarPlay Wireless Android Auto

For customers using the PRO3S version with wireless CarPlay & Android Auto. Choose this page for PRO3S after-sales guides and FAQs.

RCD360 PRO2

Wired CarPlay Wired Android Auto

For PRO2 wired CarPlay + Android Auto users. Includes wiring, common issues, and compatibility notes.

RCD360 PRO3

Wireless CarPlay No Android Auto

For customers using RCD360 PRO3 (wireless CarPlay version). Please use this dedicated FAQ page.

RCD360S

Wired CarPlay Budget Friendly

For customers using RCD360S wired CarPlay version. Includes wiring compatibility and common troubleshooting.

RCN210 (Old Platforms)

Golf 4 Passat B5 Old Polo

For older VW platforms using RCN210. Choose this page for dedicated installation & FAQs.

Portable Head Unit

Universal Easy Install

For portable display head units (CarPlay/Android Auto screen). Includes usage, mount, power and camera FAQs.

Android System Head Unit

Android Apps & Settings

For full Android head units. Choose this page for system settings, wiring, camera, DSP, and troubleshooting.

Help Index (Directory)

RCD360 PRO3S (Wireless CarPlay + Android Auto)
RCD360 PRO2 (Wired CarPlay + Android Auto)
RCD360 PRO3 (Wireless CarPlay)
RCD360S (Wired CarPlay)
RCN210 (Golf 4 / Passat B5 / Old Polo)
Portable Head Unit

Open the Portable Head Unit dedicated support page:

https://www.scumaxcon.com/pages/portable-head-unit-assistance-faqs

Android System Head Unit

Open the Android System Head Unit dedicated support page:

https://www.scumaxcon.com/pages/android-system-head-unit-assistance-faqs

Not sure which model you purchased?

No worries — we can identify it for you. Please tell us your order number 

Your order ID (Amazon / eBay / AliExpress / TikTok / Shopify)

 

 

 

Need direct technical help? Email our experts: service@scumaxcon.com
Tip: Please include your order ID + car model/year + photos for faster support.

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